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  Privacy Policy  
 
Privacy Policy
 

We respect the privacy of everyone who visits this site. Please read our Privacy Policy carefully so that you can understand how we collect and use the information that you provide to us.

By accessing this website, you accept all the terms and conditions of this Privacy Policy. In particular, by submitting your information to us, you will be deemed to have given your permission for disclosures referred to herein. If you do not agree with the terms and conditions of this Privacy Policy, you must immediately cease using and accessing this website and any content, services or products contained in or available from this website for which you need to provide your information.

What does this privacy policy cover?

This Privacy Policy covers our use of your information, which is collected through or in connection with this website. For the purposes of this Privacy Policy, "this website" means www.synnovate.sg, which may link to other websites we deemed relevant.

This Privacy Policy relates to this website. Other relevant websites may contain privacy policies which are different from this Privacy Policy. In addition, specific terms and conditions may apply to specific content, services or products contained in or available from such other relevant websites. In the event such additional or specific terms are inconsistent with those contained in this Privacy Policy, the additional or specific terms shall prevail. On your journey around this website and/or relevant websites, please check the privacy policy of each which you visit and do not assume that this privacy policy applies to all relevant websites too.

Who is responsible for the information collected on this website?

Synnovate Solutions Pte Ltd, a company registered in Singapore with company registration number 201019619G whose registered office is at 8A Admiralty Street, #03-03/04, Food Xchange @ Admiralty, Singapore 757437, controls the information collected on this website.

Special Notice - if you are under 18 years old

Synnovate Solutions Pte Ltd does not intentionally collect information provided by persons under 18 years old. If you are under 18 years old please do not send us your information i.e. your name, address and email address. If you are under 18 years old and you wish to ask a question or use this website in anyway which requires you to submit your information, please get your parent or guardian to do so on your behalf.

Information collection and use

We collect and use your information (including name, designation, address, telephone number, email address, business & operation statistics, etc) in order to:

  • respond to queries or requests submitted by you
  • process orders or applications submitted by you
  • administer or otherwise carry out our obligations in relation to any agreement you have with us
  • anticipate and resolve problems with any products or services supplied to you
  • better tailor and improve the features of products and services
  • create products or services that may meet your needs.

As part of the products or services offered to you through our website, the information you provide to us may be transferred to countries outside Singapore. By way of example, this may happen if any of our servers are located in a country outside Singapore or one of our service providers is located in a country outside Singapore.

We may use third parties for the fulfillment of our obligations hereunder. However, except as set out in this Privacy Policy, we will not disclose any of your identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers etc.

In the event our company, or part thereof, is acquired by another company, that company may use your information in accordance with this Privacy Policy.

We may receive information about you or your business from third parties. In such event, we may add this data to the data we already received from you for the purposes described in this Privacy Policy.

Providing you with additional information and sharing your information

From time to time we would like to use your information for purposes other than as set out in the above section. We believe that these additional uses will be of benefit to you. However, we understand that you may not wish us to use your information in this way. We will not use your information for the purposes set out below if you have indicated that you do not wish us to use your information in this way when submitting the information.

Additionally, if at any time you wish us to stop using your information for any or all of the below purposes, please let us know (see contact information below). We will take the necessary steps to stop the use of your information for such purposes with immediate effect. In such case we will, however, continue to use your information for the purposes set out in the above section for as long as necessary to achieve such purposes.

From time to time we will use the information you supply to us for:

  • market research and tracking of sales data,
  • informing you about our products and services, which may include contacting you by telephone and
  • giving the information to Synnovate Solutions Pte Ltd affiliate offices and companies, which may be located outside Singapore, to enable them to send you information which may be of interest to you.

In addition, from time to time we would like to give your name, address and e-mail and any other information you supply to us to carefully selected third parties, which may be located outside Singapore.

These third parties may use this information for:

  • market research and tracking of sales data.
  • sending you information about their products and services and
  • giving the information to their affiliate offices and companies to enable them to send you information which may be of interest to you.

Collection of non-personal information

We may automatically collect non-personal information about you or your business such as the type of cuisine/s your establishment serves or the type of crockery your establishment uses or the website from which you linked to our website. We may also aggregate details which you have submitted to the website (for example, your contact number and the locations of your outlets). You cannot be identified from this information and it is only used to assist us in providing an effective service on this website. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this website.

The use of cookies

We may store some information (commonly known as a "cookie") on your computer when you visit our website. We are able to read these cookies for information purposes when you revisit our website. The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the website, what parts of our website were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.

We use the cookie information to improve our knowledge of the usage of our website and to enable us to be able to ascertain whether the website is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.

You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilize some features of the website.

Chat rooms, notice boards, newsgroups

If at any time in the future this website offers any chat rooms, notice board facilities, newsgroups etc we may collect the information that you disclose. Such information will be used in accordance with this Privacy Policy. Please note that we cannot be responsible for other parties' use of your information, which you make available to such third parties through any chat room, notice board, newsgroup etc on this website. Please be careful about what information you disclose in this manner.

E-mail, Feedback and Forum Facilities

If at any time in the future this website offers any e-mail, feedback or forum facilities, we may collect the information which you disclose. Such information will be used in accordance with this Privacy Policy.

Keeping our records accurate

We aim to keep our information about you or your business as accurate as possible. If you would like to review or change the details of info you have supplied us, please contact us as set-out below.

Security of your personal data

We have implemented technology and policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as new technology becomes available, as appropriate.

Use of your information submitted to other websites

We cannot be responsible for the privacy policies and practices of other websites even if:

  • you accessed the third party website using links from our website; or
  • you linked to our website from a third party website.

We recommend that you check the policy of each site you visit and contact the owner or operator of such website if you have any concerns or questions.

Submission of others information

From time to time this website may ask you to provide details of your colleagues or friends, for example, so that we can send them info of our products and services. Before providing such information, please ensure that you have obtained their consent to their information being used in this way. We will not use the information in any manner which is incompatible with this Privacy Policy.

Will this privacy policy change?

From time to time we may make changes to this Privacy Policy. If we make any significant changes to this Privacy Policy and the way in which we use your information, we will post these changes on this page and do our best to notify you of the changes. Please check our Privacy Policy on a regular basis.

How you can contact us

If you would like to contact Synnovate Solutions Pte Ltd about our Privacy Policy, please do so by emailing enquiry.synnovate@gmail.com

 
     
 
     
 
 
 

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